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Dr Chen approved his leave a month ago — in a message someone read and forgot. The diary kept booking him. Nine patients now hold appointments with an absent doctor.
In Democratic Republic of Congo, this plays out at clinics every day. The fix below runs localised for Congolese operations: national ID / passport check-in, english and français (french) patient flows, and payments via local payment methods and Visa/Mastercard, billed in CDF (FC).
Bookings on leave days: structurally impossible
Patients register by scanning their national ID / passport — the scenario’s fix starts with typo-free, instant identification.
international privacy standards (ISO 27001 + GDPR-aligned practices) data-protection alignment; documentation practices per Ministère de la Santé RDC. English and Français (French) patient flows.
The platform behind the fix runs live production clinics today. Bring this exact scenario to a demo.