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Dr Chen approved his leave a month ago — in a message someone read and forgot. The diary kept booking him. Nine patients now hold appointments with an absent doctor.
In Taiwan, this plays out at clinics every day. The fix below runs localised for Taiwanese operations: national ID / passport check-in, english and 中文 (mandarin) patient flows, and payments via local payment methods and Visa/Mastercard, billed in TWD (NT$).
Bookings on leave days: structurally impossible
Patients register by scanning their national ID / passport — the scenario’s fix starts with typo-free, instant identification.
Personal Data Protection Act (PDPA Taiwan, revised 2023) data-protection alignment; documentation practices per Ministry of Health and Welfare Taiwan. English and 中文 (Mandarin) patient flows.
The platform behind the fix runs live production clinics today. Bring this exact scenario to a demo.