MOVO-X
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A returning patient gives their IC verbally, a digit is misheard, and a second record is created. Six months later two half-histories exist and neither shows the drug allergy recorded in the other.
In Botswana, this plays out at clinics every day. The fix below runs localised for Motswana operations: national ID / passport check-in, english and english / setswana patient flows, and payments via local payment methods and Visa/Mastercard, billed in BWP (P).
Duplicate-record creation drops to effectively zero
Patients register by scanning their national ID / passport — the scenario’s fix starts with typo-free, instant identification.
Data Protection Act 2018 (Botswana) data-protection alignment; documentation practices per Ministry of Health Botswana. English and English / Setswana patient flows.
The platform behind the fix runs live production clinics today. Bring this exact scenario to a demo.