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It is 9:04 on Monday. Eleven patients stand at the counter, two staff are typing names from ICs, and the phone is ringing under it all. Patient twelve looks at the line and walks out.
In Mexico, this plays out at clinics every day. The fix below runs localised for Mexican operations: national ID / passport check-in, english and español (spanish) patient flows, and payments via local payment methods and Visa/Mastercard, billed in MXN ($).
70% faster check-in; the 9am line disappears within a week
Patients register by scanning their national ID / passport — the scenario’s fix starts with typo-free, instant identification.
LFPDPPP – Federal Law on Protection of Personal Data Held by Private Parties data-protection alignment; documentation practices per Secretaría de Salud / COFEPRIS. English and Español (Spanish) patient flows.
The platform behind the fix runs live production clinics today. Bring this exact scenario to a demo.