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It is 9:04 on Monday. Eleven patients stand at the counter, two staff are typing names from ICs, and the phone is ringing under it all. Patient twelve looks at the line and walks out.
In Switzerland, this plays out at clinics every day. The fix below runs localised for Swiss operations: national ID / passport check-in, english and deutsch / français / italiano patient flows, and payments via local payment methods and Visa/Mastercard, billed in CHF (Fr).
70% faster check-in; the 9am line disappears within a week
Patients register by scanning their national ID / passport — the scenario’s fix starts with typo-free, instant identification.
Swiss Federal Act on Data Protection (revised FADP 2023) data-protection alignment; documentation practices per Federal Office of Public Health / Swissmedic. English and Deutsch / Français / Italiano patient flows.
The platform behind the fix runs live production clinics today. Bring this exact scenario to a demo.