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A patient bought ten physio sessions. Her card says four used, the file says six, she remembers five. Whichever number wins, someone eats the difference — and the relationship pays for it.
In Tonga, this plays out at clinics every day. The fix below runs localised for Tongan operations: national ID / passport check-in, english and tongan / english patient flows, and payments via local payment methods and Visa/Mastercard, billed in TOP (T$).
Session-count disputes zero; package leakage recovered
Patients register by scanning their national ID / passport — the scenario’s fix starts with typo-free, instant identification.
international privacy standards (constitutional privacy + sectoral rules) data-protection alignment; documentation practices per Ministry of Health Tonga. English and Tongan / English patient flows.
The platform behind the fix runs live production clinics today. Bring this exact scenario to a demo.