MOVO-X
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The patient expected a consultation fee; the bill includes procedure, consumables, and medicines. The dispute happens at full volume, in front of the queue, with the doctor already in the next consult.
In Costa Rica, this plays out at clinics every day. The fix below runs localised for Costa Rican operations: national ID / passport check-in, english and español (spanish) patient flows, and payments via local payment methods and Visa/Mastercard, billed in CRC (₡).
Counter billing disputes down ~70% with itemised, no-surprise bills
Patients register by scanning their national ID / passport — the scenario’s fix starts with typo-free, instant identification.
Ley 8.968 – Protection of Personal Data (Costa Rica) data-protection alignment; documentation practices per Ministerio de Salud Costa Rica. English and Español (Spanish) patient flows.
The platform behind the fix runs live production clinics today. Bring this exact scenario to a demo.