MOVO-X
Loading MOVO-X…
A legitimate refund request lands on a Saturday. Policy says only the owner approves refunds; the owner is unreachable. The patient waits at the counter while staff apologise for a rule they cannot operate.
In Latvia, this plays out at clinics every day. The fix below runs localised for Latvian operations: national ID / passport check-in, english and latviešu (latvian) patient flows, and payments via local payment methods and Visa/Mastercard, billed in EUR (€).
Refunds resolve same-visit within policy, fully audited
Patients register by scanning their national ID / passport — the scenario’s fix starts with typo-free, instant identification.
EU GDPR + Latvian Personal Data Processing Law data-protection alignment; documentation practices per Veselības ministrija / Zāļu valsts aģentūra. English and Latviešu (Latvian) patient flows.
The platform behind the fix runs live production clinics today. Bring this exact scenario to a demo.