MOVO-X
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The clinic must move Thursday's appointments. Each patient requires a call, a callback, a missed callback, and a negotiation. Three days of tag for a one-day change.
In Lesotho, this plays out at clinics every day. The fix below runs localised for Mosotho operations: national ID / passport check-in, english and sesotho / english patient flows, and payments via local payment methods and Visa/Mastercard, billed in LSL (M).
Bulk reschedules from 3 days of calls to 1 hour
Patients register by scanning their national ID / passport — the scenario’s fix starts with typo-free, instant identification.
Data Protection Act 2011 (Lesotho) data-protection alignment; documentation practices per Ministry of Health Lesotho. English and Sesotho / English patient flows.
The platform behind the fix runs live production clinics today. Bring this exact scenario to a demo.