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No display, no numbers — just names called from a door. Patients cannot tell if they have been forgotten, so every fifteen minutes someone checks, and sometimes someone has indeed been forgotten.
In Laos, this plays out at clinics every day. The fix below runs localised for Lao operations: national ID / passport check-in, english and lao patient flows, and payments via local payment methods and Visa/Mastercard, billed in LAK (₭).
Zero forgotten patients; checking behaviour disappears
Patients register by scanning their national ID / passport — the scenario’s fix starts with typo-free, instant identification.
Law on Electronic Data Protection 2017 data-protection alignment; documentation practices per Ministry of Health Laos. English and Lao patient flows.
The platform behind the fix runs live production clinics today. Bring this exact scenario to a demo.