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A visitor arrives mid-fever with a foreign passport, foreign insurance, and no local phone number. The registration form's mandatory fields were designed for citizens only.
In Vietnam, this plays out at clinics every day. The fix below runs localised for Vietnamese operations: CCCD (citizen ID) check-in, vietnamese-first patient flows with english for international clinics, and payments via VNPay QR, MoMo, Visa/Mastercard.
International registration as smooth as domestic
Patients register by scanning their CCCD (citizen ID) — the scenario’s fix starts with typo-free, instant identification.
Decree 13/2023 personal-data-protection alignment; Bộ Y tế documentation practices; insurance/cash tagging. Vietnamese-first patient flows with English for international clinics.
The platform behind the fix runs live production clinics today. Bring this exact scenario to a demo.