MOVO-X
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The owner once wrote a beautiful SOP binder. It lives in a drawer. Actual procedure is whatever the person on shift remembers, which is why Tuesdays and Saturdays run like different clinics.
In Bosnia and Herzegovina, this plays out at clinics every day. The fix below runs localised for Bosnian operations: national ID / passport check-in, english and bosanski / hrvatski / srpski patient flows, and payments via local payment methods and Visa/Mastercard, billed in BAM (КМ).
Process consistency independent of who is on shift
Patients register by scanning their national ID / passport — the scenario’s fix starts with typo-free, instant identification.
Law on Personal Data Protection 2006 (Bosnia) data-protection alignment; documentation practices per Ministarstvo zdravstva BiH. English and Bosanski / Hrvatski / Srpski patient flows.
The platform behind the fix runs live production clinics today. Bring this exact scenario to a demo.