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A 3pm cancellation frees the exact slot two patients begged for yesterday. Nobody remembers who they were, so the slot dies empty while they wait until Friday.
In Timor-Leste, this plays out at clinics every day. The fix below runs localised for Timorese operations: national ID / passport check-in, english and tetum patient flows, and payments via local payment methods and Visa/Mastercard, billed in USD ($).
Cancelled slots refilled 60%+ of the time, automatically
Patients register by scanning their national ID / passport — the scenario’s fix starts with typo-free, instant identification.
international privacy standards (ISO 27001 + GDPR-aligned practices) data-protection alignment; documentation practices per Ministry of Health Timor-Leste. English and Tetum patient flows.
The platform behind the fix runs live production clinics today. Bring this exact scenario to a demo.