MOVO-X
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It is 9:04 on Monday. Eleven patients stand at the counter, two staff are typing names from ICs, and the phone is ringing under it all. Patient twelve looks at the line and walks out.
In Vietnam, this plays out at clinics every day. The fix below runs localised for Vietnamese operations: CCCD (citizen ID) check-in, vietnamese-first patient flows with english for international clinics, and payments via VNPay QR, MoMo, Visa/Mastercard.
70% faster check-in; the 9am line disappears within a week
Patients register by scanning their CCCD (citizen ID) — the scenario’s fix starts with typo-free, instant identification.
Decree 13/2023 personal-data-protection alignment; Bộ Y tế documentation practices; insurance/cash tagging. Vietnamese-first patient flows with English for international clinics.
The platform behind the fix runs live production clinics today. Bring this exact scenario to a demo.