ระบบจัดคิวคลินิก
That Ends the Chaos
at Thai Clinic Reception

A Thai clinic with 80 patients/day loses an average of 2.3 consultations before 10am because of queue confusion, no-show gaps, and reception bottlenecks. That's 46 consultations a month — gone.

Clinics without queue management report an average patient wait of 72 minutes during peak hours (8–11am). Patients leave without seeing a doctor. Google reviews suffer. Competitor clinics with faster queues win the appointment.

Your best receptionist spends the first 4 hours of every shift doing nothing but calling names, resolving disputes, and re-issuing lost paper tickets. At ฿350/hour that's ฿42,000/year in mis-spent labour — per staff member.

Via kiosk touch screen, WhatsApp link, or reception staff. Thai ID card auto-fills all details.

Digital ticket sent to WhatsApp instantly. Shows queue number, estimated wait time, and doctor name.

Waiting room display shows current queue number and next 3 patients. Thai + English display.

Voice announcement calls the patient. Doctor receives patient chart on screen before they walk in.

Patient receives a digital queue ticket instantly via WhatsApp — no paper, no physical counter needed.

Live queue board shown on your waiting room TV. Auto-refreshes every 5 seconds. No hardware purchase required.

Thai-language audio announcement when it is a patient's turn. Reduces staff interruptions by 80%.

AI-calculated wait time shown to each patient. Updated in real time as doctor pace changes.

Route patients to the correct doctor or specialty automatically based on check-in selection.

Unified queue that handles both walk-in patients and pre-booked appointments without conflict.

See peak hours, average wait time, no-show rate, and doctor utilization — all in one dashboard.

Touch-screen kiosk at reception lets patients self-check-in with Thai ID card — zero staff interaction.

From 72 min to 25 min average in clinics with 80+ daily patients

Efficient flow means fewer gaps between consultations

Staff freed from manual queue management handle higher-value tasks

Fully digital — no printing, no lost tickets, no disputes

More patients seen + fewer no-shows from WhatsApp reminders

Average post-visit survey score across MOVO-X clinics

“Before MOVO-X we had patients arguing at reception over queue numbers every morning. Now the TV shows the number and there are zero disputes. We went from seeing 55 patients a day to 78 — same staff, same hours.”

“The WhatsApp queue ticket changed everything. Patients wait at a coffee shop next door and come back when their number is close. Our waiting room went from 30 chairs full to 8 patients at any time. Air-con bill dropped too.”

“We serve a lot of foreign tourists who don't speak Thai. The English queue display and WhatsApp tickets work perfectly. The multi-doctor routing sends beach-injury cases to the right doctor automatically.”

For single-doctor clinics under 60 patients/day

• ✓WhatsApp queue tickets
• ✓TV display screen (1 screen)
• ✓Thai voice announcement
• ✓Estimated wait time
• ✓Basic daily report
• ✓Email support

For multi-doctor clinics 60–150 patients/day

• ✓Everything in Starter
• ✓Multi-doctor routing (up to 5)
• ✓Kiosk self-check-in tablet
• ✓Walk-in + appointment unified queue
• ✓Analytics dashboard
• ✓WhatsApp no-show reminders
• ✓Priority phone support

Multi-branch clinics and hospital networks

• ✓Everything in Pro
• ✓Unlimited doctors
• ✓Multi-branch unified dashboard
• ✓Custom integrations (HOSXP, MedEasy, etc.)
• ✓Dedicated account manager
• ✓SLA 99.9% uptime guarantee
• ✓On-site training visits

ไม่ยากเลย ทีมงาน MOVO-X จะมาติดตั้งและฝึกอบรมพนักงานให้ภายใน 1 วัน ไม่ต้องมีความรู้ด้านไอทีก็ใช้ได้ / Not at all. Our team installs and trains your staff in one day. No IT knowledge required.

The TV display and kiosk check-in have an offline fallback mode. Queue numbers continue working locally. WhatsApp tickets and real-time updates require internet — which all Thai clinics have via AIS/DTAC 4G.

ขึ้นอยู่กับแพ็กเกจ แพ็กเกจ Starter ใช้ทีวีและ iPad ที่มีอยู่แล้ว แพ็กเกจ Pro จะมาพร้อมคีออสแท็บเล็ต RK3566 ที่ติดตั้งให้เสร็จ / Starter uses your existing TV + any tablet. Pro includes a pre-configured RK3566 kiosk tablet.

Yes. MOVO-X queue management works standalone or integrates with most Thai clinic software (e.g., HOSXP, MedEasy, Spark HMS) via our open API. We handle the integration setup at no extra charge.

มีครับ ทดลองใช้ฟรี 14 วัน ไม่ต้องใส่บัตรเครดิต ติดต่อเราผ่าน WhatsApp เพื่อเริ่มต้น / Yes — 14-day free trial, no credit card. Contact us via WhatsApp to get started.

The Pro and Enterprise plans support unlimited doctors with separate queues. The Enterprise plan covers multi-branch with a unified dashboard — see all locations' queue status from one screen.